Last updated: June 1, 2018
By May 25th European Unions’s (EU) new regulation, the General Data Protection Regulation (GDPR) becomes enforceable. At Userbrain, we are hard at work ensuring that our own practices are GDPR-compliant.
Userbrain is committed to protecting the security and privacy of entrusted data as well as helping our customers comply with regulations such as the GDPR.
Here are measures Userbrain is committed to as one of your data processors:
In case you need a Data Processing Agreement for Userbrain, you can contact us anytime at email@example.com. Please provide the following information: account e-mail, name, company name, address, country.
You can export all your account data into a machine readable format. This is possible for customers and testers on the account settings page.
You are now able to execute a GDPR-compliant delete, which will remove every trace of your customer or tester details including your user test videos from our system, permanently.
You can already change any account related data like your email address on your account settings page. We made sure that updating your contact information details is also reflected within third party systems.
To comply with GDPR we have a notification system and emergency processes in place whenever there is a loss, alteration, unauthorized disclosure of or access to any personal data. In case of a data breach, we’ll promptly inform you of any incidents involving your personal data.
If you have any questions about the GDPR or want to learn how Userbrain can help you be compliant, please contact firstname.lastname@example.org
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